Privacy Policy
Five Star Design Build, LLC ("Five Star Design Build," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website and communications.
This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
Information We Collect
We may collect the following information when you contact us or submit a request through our website:
- First Name
- Last Name
- Email Address
- Mobile Phone Number
- Property Address
- Project Details
- Any additional information you voluntarily provide
How We Use Your Information
We use your information to:
- Respond to your inquiries
- Schedule consultations
- Provide estimates
- Coordinate residential construction projects
- Provide customer support
- Improve our services
Cookies & Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to improve site functionality, analyze traffic, and understand visitor behavior. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
SMS Terms of Service
By voluntarily providing your mobile phone number through our website contact form or another approved lead form (such as a Meta Lead Ad), you may choose to receive Customer Care SMS messages, Marketing SMS messages, or both by selecting the appropriate optional checkbox.
Customer Care SMS
Customer Care messages may include:
- Inquiry responses
- Consultation scheduling
- Consultation confirmations
- Appointment reminders
- Estimate updates
- Project communications
- Customer support
Marketing SMS
Marketing messages may include:
- Special offers
- Promotions
- New services
- Project showcases
- Company updates
- Other marketing communications
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
Consent is not a condition of purchase.
Customers may revoke consent at any time by replying STOP.
Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered SMS messages.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers only when necessary to operate our business or provide requested services. No mobile information, SMS opt-in data, or consent records will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with trusted service providers that assist us in operating our business.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information.
Your Rights
You may request to review, update, or delete your personal information by contacting us.
Contact Information
Five Star Design Build, LLC
Phone: +1 (480) 437-8382
Email: rob@fivestardesignbuild.com
Website: https://www.fivestardesignbuild.com/